RETURNS

All orders can be cancelled within 1 hour. If your order has been paid and you need to make a change or cancel an order, you must contact us within that time frame. The support team does not work 24 hours and therefore cannot cancel your order outside the above time frame. We are connected to an automated warehouse management logistics system.

Orders placed on weekend can be canceled by 6 AM Monday, CDT time.  

If for any reason you are not completely satisfied with your purchase and have NOT USED the item, simply return the item(s) to us under the same unworn condition it was received in within 15days of package delivery by contacting support@asorockwatches.com. Return shipping costs are refundable to USA customers on orders over $150. International shipping is nonrefundable.  

We do not accept refunds of USED products. Used products will be mailed back to the sender and no refund will be issued. 

You can expect to receive your refund within 5-10 business days of your package return. However, in many cases you will receive a refund more quickly. You will receive the return payment to the card used during checkout or to your PayPal account if you paid via PayPal. 

If you ship your intended return after the 15 day return period the items will be sent back to you and no refund will be issued.